Skip to content

Inspection template in the LeanSuite app

Last reviewed

Returns inspection checklist

Inspection of returned goods to decide on restock, rework or scrap.

The full question list

The 8 questions in the inspection

Every question is answered Yes, No or N/A. Each No is flagged and asks for a photo and a comment, so the finding arrives with its evidence.

Check

  1. 1Return matches the authorisation
  2. 2Packaging and labels are intact
  3. 3Product condition is recorded with photos
  4. 4Lot and date code were noted

Decision

  1. 5Disposition: restock, rework, scrap or supplier return
  2. 6Credit or replacement was requested where needed
  3. 7Reason for return was recorded
  4. 8Inspector signed

When to use it

  • When it is due on your audit programme, or after a change or a problem.
  • The person responsible for the area or equipment answers each question on the spot.
  • Each record starts with: Return reference, Customer.

How it is scored

The template is built with points per answer and a pass mark of 90. In this library every audit is set to pass at 80 and every inspection at 90. Each submitted inspection shows its score and pass or fail, and every No is flagged with its photo and comment.

Change the points or the pass mark after you clone it. How rules and scoring work.

Use this template in LeanSuite

It is ready in the Template Marketplace inside Lean Creator as “Returns Inspection”. Clone it into your plant, change any question, then schedule it to a person, role or asset with reminders. Auditors complete it on a phone or tablet, with photo evidence where required.

Not on LeanSuite yet? On a 90-day pilot our team sets up your account and digitizes the forms and checklists you use today, this one included.