· 4:48
Your value stream map is a memory, not a measurement
Most value stream maps get drawn in a conference room, from what people remember. The cycle times are guesses. The process has already changed by the time the map goes on the wall. Then nobody redraws it, and the next workshop gets built on top of it. In this episode Rosa and Gurpreet find out their map is wrong, five days before a workshop. They go to the…
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