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An SOP Nobody Owns Is Just a Suggestion
Your SOP says one thing. Everyone does another. In this story a new hire follows the page at a fastening station, the housings leak, and she gets the blame. The page said bolts one to six. The crew had tightened them crisscross for two years. The page had no owner. No name, no review date, nobody to tell when the fixture changed. An SOP with no owner isn't…
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