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Idea Management for Quality: Turn quality deviations into your best improvement tool

Idea management for quality teams: operators report defects and quality ideas from the app, reviewers answer each one, and serious issues become CAPA or Kaizen projects.

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THE OLD WAY VS. THE LEANSUITE WAY

Are your non-conformances falling through the cracks?

The old way

  • The spreadsheet chaos

    Frontline quality observations get lost on paper forms or never get reported, which adds compliance risk and raises your Cost of Poor Quality (COPQ).

The LeanSuite way

  • The LeanSuite solution

    Employees report defects in one place, and you manage Corrective and Preventive Actions (CAPAs) through to completion.

CLOSED-LOOP QUALITY

Close the loop on every quality observation

Every quality observation is captured, reviewed and resolved in one workflow.

Step 1: Capture Quality Improvement Ideas

Collect quality ideas from the people doing the work

Operators type or speak ideas for defect prevention and waste reduction on the mobile app, add a photo, and earn points.

Step 2: Evaluate for Quality Impact

Assess and approve quality improvement ideas

Each suggestion goes to the right reviewer, who approves it, rejects it with feedback, or adds an approver for a second opinion.

Step 3: Assign & Launch Improvement Project

Turn approved quality ideas into projects

Add an implementor and mark it complete, or initiate a Kaizen project with the link to the original idea kept.

QUALITY CULTURE

Get more people sharing quality ideas

Campaigns, points, a leaderboard and a prize catalogue make quality improvement something the whole floor takes part in.

  • Quality idea campaigns, with a campaign to stop short shots on Cell 6 on 5x points that has 11 ideas from 7 people

    Launch quality-focused campaigns

    Run a campaign on one issue, with dates and a points multiplier, to focus the floor where it matters.

  • Suggestion points settings: 50 for submitting, 100 approved, 200 implemented, 500 for savings over $5,000

    Award points for every action

    Set points per stage and role: for submitting, for approval and for the savings once implemented.

  • Live monthly leaderboard ranking employees by ideas submitted, ideas implemented and points

    Gamify with a live leaderboard

    A monthly leaderboard recognizes your top quality contributors.

  • Prize catalog of 12 prizes priced in points, with a $25 gift card being redeemed for 2,500 of an employee's 3,150 points

    Build a custom prize catalogue

    Employees redeem points for prizes you choose. Admins set stock levels and approve each redemption.

Idea form settings: each field shown or hidden and set as required or optional, with a list of field types to add

flexibility and control

Start simple, add rigor as you grow

Start with a two-field form and add detail as your program matures. Admins choose which fields show and which are required.

Each idea opens in a side window with its labels, priority, approvers and implementors, attachments and an activity log.

LEAN AI

Let Lean AI sort the submissions

Lean AI reads each submission, so reviewers spend less time sorting and more time answering.

AUTOMATE TRIAGE

Group similar quality ideas automatically

Lean AI reads every submission and groups similar quality suggestions and non-conformances, so you can spot systemic risks and act on them in bulk.

Get instant AI predictions

Lean AI grouping two non-conformances and one idea about short shots on the Cell 6 cap mold into one systemic risk
Idea program dashboard: participation rate, savings from implemented ideas, time to implement, ideas by department, pipeline

Real-Time Reporting

See what your idea program delivers

Built-in reports show the idea pipeline and what it is worth:

  • Employee participation rate

  • Total savings from implemented ideas

  • Average time to implement an idea

  • Ideas submitted by department

FAQs

Frequently Asked Questions

Ready to build a stronger quality culture?

Let us show you how LeanSuite can help you move from reactive compliance to proactive quality improvement.

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