The LeanSuite Podcast by Angad Singh · Episode 2 · September 28, 2026 · 8 min
Did We Put A Band Aid, Or Did We Actually Kill It?
Show notes
Published September 28, 2026
Angad talks about what happens when problems get logged, bounced around and closed without ever getting to the root cause. He covers capturing every problem in one place, tags that get reassigned instead of resolved, why a one point lesson expires after 60 days, and what it takes to make a fix stick.
From the episode
“Did we put just a band aid at that time because we needed volume, or is it that we actually solved the problem so it will never happen again?”
“So usually OPLs aren't valid for more than 60 days, because then they should be part of your standard work instruction.”
“First off, if I were to actually give you some suggestion, it would be that you should start capturing all your problems in one place.”
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