Quality poster
Updated · Free to print and share
Containment actions poster
Containment protects the customer while the cause of a quality problem is found. It fails when suspect parts are missed: the ones already in finished goods, in the warehouse, on a truck or at the customer. This poster lists every place suspect parts can be and the five containment steps: define the suspect range, hold, sort with a proven check, mark the good parts and record the counts, then keep it in place until the fix is proven.
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Six places suspect parts can be, from the station to the supplier, five containment steps and a band on telling the customer.The words on the poster
Contain it: find every suspect part
Protect the customer first. Then look for the cause.
Where suspect parts can be
- At the station and in WIP
- Finished goods
- Warehouse and dispatch
- On a truck
- At the customer
- At the supplier
- Define suspect From the last known good part to the first good part after the fix.
- Hold Stop shipping. Tag suspect parts and move them to the hold area.
- Sort Check every part with a proven method and a clear accept limit.
- Mark and record Mark checked parts. Count found, checked, good and bad.
- Keep it on Until the root cause fix is proven to work.
- Tell the customer early if suspect parts may already have shipped.
On the floor
How to use it
Putting the Containment actions poster to work
- 1
Post it in the quality office and at the hold area.
- 2
Work down the list of places on every quality alert, and write a count against each one.
- 3
Define the suspect range from facts: the last known good part and the first known good part.
- 4
Pair it with the free quality alert form and 8D report.
Which size to print
- 24 x 36 in or A2: a main wall or team board, read from a few metres away.
- 18 x 24 in or A3: a station or notice board. The A3 file also fits 11 x 17 in paper.
- Letter or A4: a clipboard, binder or handout, on any office printer.
Every PDF is vector, so it stays sharp at full size. Nothing runs to the edge of the page, so no bleed is needed.
Sources and notes
- Containment as step D3 (interim containment action) of Ford's 8D.
Templates, decks and guides to go with it
- Quality alert formA quality alert to post at the line, a sign-off sheet for every shift, and a log of open, expired and closed alerts.
- 8D report templateD0 to D8 with targets, containment counts, occurrence, escape and systemic causes, verified actions and a worked example.
- Non-conformance report (NCR) formA two-page NCR from the requirement against what was found to disposition and closure, and an Excel NCR log.
- Topic: Quality managementEvery guide we have on the subject, sorted.
Terms on this poster
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A poster reminds. A routine makes it stick.
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