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Updated · About 60 minutes

A3 problem solving training presentation

An A3 report is one sheet of paper that tells the story of a problem, from what is wrong to whether the fix worked. This free deck teaches it to a team in about 60 minutes. Its 20 editable slides cover what an A3 is, the seven boxes one at a time, the three kinds of A3, how to write the sheet, the coach's role, a good A3 against a weak one, an illustrative example worked across two slides, the common mistakes and where A3 fits next to 8D. They include a 30-minute exercise to draft an A3 on a real problem and four check questions with answers. Every slide has speaker notes.

Free to use: print it, copy it and edit it for your team. Enter your name and work email once to download.

The cover slide of the A3 problem solving training presentationThe title A3 problem solving, one sheet, seven boxes, one owner, on a navy background with the LeanSuite logo.
20 editable slidesSpeaker notesThe seven boxesThe three kinds of A3The coach's roleIllustrative A3 across two slidesA3 against 8D30-minute exercise4 check questions with answersPDF handout

A look inside

What is in the 20 slides

For team leaders, supervisors, engineers, quality and continuous improvement staff, and the managers who coach them. Widescreen, in plain language, with speaker notes on every slide.

  • Slide 4 of the a3 problem solving training presentation: The seven boxes of an A3 report.
    Slide 4: The seven boxes of an A3 report
  • Slide 13 of the a3 problem solving training presentation: Example: an A3 for rejected seals, boxes 1 to 4.
    Slide 13: Example: an A3 for rejected seals, boxes 1 to 4
  • Slide 17 of the a3 problem solving training presentation: Try it: draft an A3 on a real problem.
    Slide 17: Try it: draft an A3 on a real problem
  1. 1A3 problem solving: one sheet, seven boxes, one ownerCover
  2. 2AgendaWhat an A3 is and the three kinds · The seven boxes, one at a time · Writing the sheet and coaching it · Two example slides, mistakes and where A3 fits · An exercise: draft an A3 on a real problem, then check questions
  3. 3What an A3 isAn A3 is one sheet of paper that tells the story of a problem, from what is wrong to whether the fix worked.
  4. 4The seven boxes of an A3 reportBackground, Current condition, Goal, Root cause analysis, Countermeasures, Implementation plan, Follow-up
  5. 5Boxes 1 and 2: background and conditionSay why the problem matters, then show where things stand today.
  6. 6Box 3: the goalA goal says how much better, by when, measured the same way as the current condition.
  7. 7Box 4: root cause analysisFind why the gap exists, and prove it.
  8. 8Boxes 5 to 7: countermeasures to follow-upThe right side of the sheet turns the cause into action and checks the result.
  9. 9Writing the sheetThe page limit is the point. It forces facts over opinions.
  10. 10The coach's roleAn A3 is a conversation between an owner and a coach. The sheet guides it.
  11. 11Three kinds of A3Sobek and Smalley describe three kinds. This deck teaches the problem-solving A3.
  12. 12A good A3 and a weak A3A good A3 and a weak a3
  13. 13Example: an A3 for rejected seals, boxes 1 to 4Illustrative plant and numbers.
  14. 14Example: the same A3, boxes 5 to 7Illustrative plant and numbers, continued.
  15. 15Common mistakesWriting the A3 after the project is done, as a report, instead of as the way you work through the problem.
  16. 16A3 or 8DBoth are structured problem solving. They suit different problems.
  17. 17Try it: draft an A3 on a real problemA 30-minute team activity
  18. 18Check your understanding4 check questions
  19. 19AnswersThe answers, to discuss
  20. 20Key points and next stepsNext: choose one problem and draft its A3 this week.

The 60-minute session, slide by slide

  • Slides, about: 30 minutes
  • Activity (slide 17): 30 minutes
  1. Present · 16 slides

    1. 1A3 problem solving: one sheet, seven boxes, one owner
    2. 2Agenda
    3. 3What an A3 is
    4. 4The seven boxes of an A3 report
    5. 5Boxes 1 and 2: background and condition
    6. 6Box 3: the goal
    7. 7Box 4: root cause analysis
    8. 8Boxes 5 to 7: countermeasures to follow-up
    9. 9Writing the sheet
    10. 10The coach's role
    11. 11Three kinds of A3
    12. 12A good A3 and a weak A3
    13. 13Example: an A3 for rejected seals, boxes 1 to 4
    14. 14Example: the same A3, boxes 5 to 7
    15. 15Common mistakes
    16. 16A3 or 8D
  2. Do the activity · 1 slide

    1. 17Try it: draft an A3 on a real problem
  3. Check and follow up · 3 slides

    1. 18Check your understanding
    2. 19Answers
    3. 20Key points and next steps

About 30 minutes of slides and 30 minutes of activity. Present: slides 1 to 16 (A3 problem solving: one sheet, seven boxes, one owner; Agenda; What an A3 is; The seven boxes of an A3 report; Boxes 1 and 2: background and condition; Box 3: the goal; Box 4: root cause analysis; Boxes 5 to 7: countermeasures to follow-up; Writing the sheet; The coach's role; Three kinds of A3; A good A3 and a weak A3; Example: an A3 for rejected seals, boxes 1 to 4; Example: the same A3, boxes 5 to 7; Common mistakes; A3 or 8D). Do the activity: slide 17 (Try it: draft an A3 on a real problem). Check and follow up: slides 18 to 20 (Check your understanding; Answers; Key points and next steps).

Prepare happens before slide 1: read the notes and swap in your own example. Then the deck runs in order: present is slides 1 to 16, do the activity is slide 17 and check and follow up is slides 18 to 20. The check questions come before their answers, so ask first.

How to run it

Running the session

  1. 1

    Prepare

    Read the speaker notes once and swap the illustrative example for one from your own area if you have it. Print the PDF if people like a handout.

  2. 2

    Present

    The slides take about 30 minutes. Every slide has notes, so you can talk from them rather than read the slide.

  3. 3

    Do the activity

    Pick a real problem in your area and one owner for the sheet. Divide a sheet of paper into the seven boxes. The activity slide takes the team through it step by step; allow 30 minutes.

  4. 4

    Check and follow up

    Ask the check questions before showing the answers, then agree one next step with an owner and a date before people leave.

The check questions

1. What are the seven boxes of an A3 report, in order?
Background, current condition, goal, root cause analysis, countermeasures, implementation plan and follow-up.
2. Why is 'buy a new machine' a poor goal?
It is a solution, not a result. A goal says how much better, by when, measured the same way as the current condition.
3. What does the coach do when reviewing an A3?
Asks questions box by box until the owner sees the gaps, rather than solving the problem for them.
4. When would you use an 8D instead of an A3?
For a customer complaint, a supplier problem or a serious repeat that needs a team, containment and a formal report.

After the session

Put it on the wall

Free printable poster on the same subject, so the team sees it every day: a PNG to download now, and print-ready PDFs from Letter to 24 x 36 in.

FAQ

A3 problem solving training presentation: common questions

  1. A one-page report, on A3 paper (297 by 420 mm), that tells the story of a problem, a proposal or a project in plan, do, check, act order. Toyota pioneered it. The owner writes it, takes it to the floor and rewrites it as they learn, and a coach reviews it box by box.

  2. Background, current condition, goal, root cause analysis, countermeasures, implementation plan and follow-up. The first four describe the problem and its cause. The last three say what will be done, by whom and by when, and whether the result met the goal.

  3. An A3 is owned by one person and coached by a leader, and it suits internal problems, improvements and proposals. An 8D is a team method with eight disciplines, containment and a formal report, and customers often ask for it after a complaint.

  4. About 60 minutes: roughly 30 minutes of slides, a 30-minute exercise to draft an A3 on a real problem, and the check questions.

  5. No. A3 is the paper size that gave the method its name, but the point is one page that tells the whole story. A4 or a landscape printout works if that is what you have.

  6. Yes. The PowerPoint file is fully editable, including the speaker notes. Many teams replace the seal reject example with a recent problem from their own plant.

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