Lean and CI poster
Updated · Free to print and share
RACI chart poster: who does what, who decides
A RACI chart lists the tasks of a piece of work down the side and the people or roles across the top, and puts one letter in each cell that matters. R is responsible: who does the work. A is accountable: who answers for the result and signs it off. C is consulted: who must give input before. I is informed: who is told after. The one rule is that every task has one A and at least one R. This poster shows the four letters, a small sample grid for a changeover standard work update, and four checks to run on any grid before it goes on the wall.
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Four cards for Responsible, Accountable, Consulted and Informed, the one rule, a sample grid of six changeover tasks against five roles, and a four-point check.The words on the poster
RACI chart: who does what, who decides
Four letters in a grid. One person answers for each task.
- Responsible Who does the work?
- Accountable Who answers for the result and signs off?
- Consulted Who must give input before?
- Informed Who is told after?
- The one rule. One A per task. At least one R. Keep the Cs short.
Example with sample data: update changeover standard work
- Time today's changeover Responsible: Operator. Accountable: Team leader
- Draft the new standard work Responsible: Team leader. Accountable: Team leader. Consulted: Operator, Maintenance
- Trial it on a live changeover Responsible: Operator, Maintenance. Accountable: Team leader
- Check first part after restart Responsible: Operator. Accountable: Quality
- Approve the new standard Responsible: Team leader. Accountable: Plant manager
- Train every shift, post it Responsible: Team leader. Accountable: Team leader. Informed: Operator
- Check it. Every row has exactly one A. No row is without an R. Fewer than half the cells are filled. Review it when the project changes.
After the responsibility assignment matrix (RACI) as described on Wikipedia. The grid is an example with sample data.
On the floor
How to use it
Putting the RACI chart poster: who does what, who decides poster to work
- 1
Put it where a team plans a kaizen event, a standard work change or a new line, before the roles are handed out.
- 2
Fill a blank grid with the team on a flip chart, one row per task, then run the four checks at the bottom.
- 3
When a task keeps stalling, look at its row: usually there is no A, two As, or too many Cs waiting on each other.
- 4
Pair it with the free RACI matrix template, which does the one-A check for you.
Which size to print
- 24 x 36 in or A2: a main wall or team board, read from a few metres away.
- 18 x 24 in or A3: a station or notice board. The A3 file also fits 11 x 17 in paper.
- Letter or A4: a clipboard, binder or handout, on any office printer.
Every PDF is vector, so it stays sharp at full size. Nothing runs to the edge of the page, so no bleed is needed.
Sources and notes
The grid is an example with sample data, not a recommended split of work. Roles, tasks and who signs off differ by plant. Keeping the Cs short and filling fewer than half the cells are common practice, not part of a formal definition. Some versions use RASCI or RAPID; this poster covers the plain four-letter form.
Templates, decks and guides to go with it
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A poster reminds. A routine makes it stick.
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