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Jidoka worksheet (stop at abnormality)

Jidoka, often translated as autonomation or automation with a human touch, is the lean principle of building quality in by detecting an abnormality and stopping the work at once, so a bad part never moves downstream. It is one of the two pillars of the Toyota Production System, alongside just-in-time. This worksheet plans jidoka for one line or cell, with one row per abnormality that should stop the work, laid out under the four steps the jidoka guide on this site lists: detect, stop, fix and investigate. For each row you write the process step and the abnormality (a defect, a missing part, an overcycle or a machine fault), how it is detected (a sensor, a poka-yoke device or an operator check), how the work stops (the machine stops itself, the operator presses a button or pulls a cord, or the line stops at a fixed position), who is called and by which andon signal, a response target, the immediate fix or containment and the root cause step. Page 1 is the blank register; page 2 explains the steps, separating human work from machine work, the related templates and a worked example. The Excel version adds a coverage check that flags steps with no detection, a log for up to 300 stops with the response time against the target, and counts by step and type with a chart. Response targets are example values the site sets.

Free to use: print it, copy it and edit it for your team. Enter your name and work email once to download.

Page 1 of the jidoka worksheet: fields for line, product, takt, team leader and date, keys for abnormality type, detection method and stop type, and a 12-row register grouped under detect, stop and call, fix and investigate, with lines for steps with no detection and a review signature.
Detect, stop, fix, investigateAbnormality registerDetection methodHow the work stopsAndon call and response targetImmediate fixRoot cause stepStop log

When to use it

When to use a jidoka worksheet

  • When setting up a new line or cell, to decide which abnormalities stop the work and who responds.
  • When defects are found at final inspection or by the customer instead of at the step that made them.
  • When andon calls go unanswered or answered late, to agree who is called for what and how fast.
  • Before adding sensors or poka-yoke devices, to see which steps still depend on someone watching.

How to fill it in

  1. 1

    List the process steps

    Walk the line or cell with the team leader and an operator and write the steps in order. In the Excel version they go on the Steps sheet and feed the register's drop-down.

  2. 2

    Write each abnormality that should stop the work

    For each step: the defects, missing parts, overcycles and machine faults that should not pass on. One row each.

  3. 3

    Record how it is detected and how the work stops

    A sensor, a poka-yoke device or an operator check; then whether the machine stops itself, the operator stops it, or the line stops at a fixed position. A step with no detection is a gap to decide on.

  4. 4

    Agree who is called and how fast

    The person who responds to each stop, the andon signal that calls them and a response target in minutes. The target is an example value the site sets, not a standard.

  5. 5

    Write the fix and the root cause step

    The immediate fix or containment, such as a red bin and a check of the parts made since the last good one, and who finds the root cause and puts in a countermeasure, by when.

  6. 6

    Log real stops and review them

    Record each stop with the response time, whether it was fixed and whether the root cause was done. Review late responses and open root causes each week, and update the register.

A filled-in example

Illustrative, not a benchmark

An example: a six-station bearing housing assembly line with a takt of 60 seconds (illustrative numbers).

  • The register lists 7 abnormalities: 3 defects, 2 missing parts, 1 overcycle and 1 machine fault. Three are detected by a sensor, two by a poka-yoke device and two by an operator check.
  • In five of the seven the machine stops itself; in one the operator pulls the andon cord; an overcycle stops the line at a fixed position.
  • Coverage: 5 of 6 steps have a detection method. Label and pack has none.
  • A week of stops: 10 logged, 26 minutes of response in total, so 2.60 minutes on average. 7 of 10 were within target (70%). Two late responses were at press-fit, including maintenance at 7 minutes against a target of 5.

The team added a label scan check at the last station and went through the late press-fit responses with maintenance. Three root causes were still open at the end of the week, all at steps 2 and 4.

Common mistakes

  • Stopping without investigating

    Detect, stop and fix without the fourth step is only reacting. If the root cause is not found and a countermeasure put in, the same stop comes back.

  • Nobody answers the call

    An andon signal with no agreed responder or response time is just a light. Name who comes for each type of stop and check the response times.

  • Relying on someone watching

    A step where the only detection is an operator noticing is easy to miss on a busy shift. Mark those steps and look for a sensor or a poka-yoke device.

  • Treating stops as failures

    A line that never stops is often hiding problems. Count stops to find causes, not to blame the people who stopped the work.

Download the template

Free to use: print it, copy it and edit it for your team. Enter your name and work email once to download.

Run this template in LeanSuite

In LeanSuite anyone on the floor can tag a problem in seconds from a QR code; rules send it to an owner with a due date, and a tag that cannot be fixed locally is escalated to tier 2 or tier 3 with its history.

FAQ

Jidoka worksheet (stop at abnormality): common questions

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